Privacy policy
Last updated · 01/04/2025
Casenta Property ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information when you use casentaproperty.com
Information we collect
We collect information you provide voluntarily when you contact us — for example, your name, email address, phone number, and the content of your messages when sent via our contact form, email, or WhatsApp.
We also collect standard website analytics data — including pages visited, time on site, and browser type — through Google Analytics. This data is aggregated and does not identify you personally. We only load analytics cookies with your explicit consent.
How we use your information
We use your information solely to:
Respond to enquiries and provide advisory services
Follow up on property viewing or listing requests
Improve our website content and user experience
Comply with our legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third parties
We use the following third-party services that may process your data:
Google Analytics — website usage analytics (optional, consent-gated)
Cloudinary — image hosting for property and region photos
WhatsApp (Meta) — direct messaging at your initiation
Each of these services has its own privacy policy which governs their data handling practices. We encourage you to review them independently.
Your rights
You have the right to request access to the personal data we hold about you, to have it corrected or deleted, and to withdraw consent for analytics at any time. You can manage cookie preferences using the controls in our website footer.
Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Analytics data is retained for a maximum of 14 months.
Contact
For any privacy-related questions or requests, please contact us at hello@casentaproperty.com or via our contact page.